Terms & Conditions
Terms of Use
The www.dorkofikis.gr is the online store for displaying and selling products via the Internet of the company "G.DORKOFIKIS & SIA OE", which is based in Athens, Paraskevopoulou 138, K.Patisia. Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of our company's online store , located at the address www.dorkofikis.gr
Make sure that you agree with the following terms and conditions because your further use and browsing of the above website www.dorkofikis.gr implies your explicit and unreserved consent and agreement with them.
Information & Products Provided
H «G.DORKOFIKIS & SIA OE » is committed to the quality, completeness and validity of the information listed on its website www.dorkofikis.gr. both with regard to the precise data displayed and the services provided by its online store, subject to any technical or typographical errors that cannot be foreseen or have arisen unintentionally or interruptions in the operation of the website due to force majeure.
- It also reserves the right to make changes regarding the delivery time of the goods in cases of force majeure.
- The online store www.dorkofikis.gr cannot provide any guarantee for the availability of products, but guarantees to inform end consumers in a timely manner about their unavailability.
Security
"G.DORKOFIKIS & SIA OE" recognizes the importance of the issue of the security of your personal data as well as your electronic transactions and takes all necessary measures, with the most modern and advanced methods, in order to ensure your maximum possible security. All information related to your personal data and your transactions is secure and confidential. The security of the «G.DORKOFIKIS & SIA OE » Online Store is achieved by the following methods:
Customer Identification
The codes used for your identification are two: the Login Code (e-mail or username) and the Personal Secret Security Code (password), which each time you enter them provide you with absolutely secure access to your personal information. You are given the opportunity to change the Personal Secret Security Code (password) as often as you wish. The only person who has access to your information is you through the above codes and you are solely responsible for maintaining its confidentiality and concealing it from third parties. In case of loss or leakage, you must notify us immediately, otherwise the online store of "G.DORKOFIKIS & SIA OE" is not responsible for the use of the secret code by an unauthorized person.We recommend that you, for security reasons, change your password at regular intervals and avoid using the same and easily detectable codes (e.g. date of birth).
Ensuring the Confidentiality of the Transfer of Your Personal Data
The E-shopwww.dorkofikis.gr in collaboration with Eurobank uses a security key, which ensures confidentiality during the transfer of data (their encryption). Eurobank uses the SSL (Secure Sockets Layer) communication protocol along with 128-bit encryption, which ensures the security of transactions over the internet.
Transaction Confidentiality
Maintaining confidentiality is considered self-evident. The same basic principles that govern classic transactions also apply in the case of e-commerce. All information transmitted by the user/member to «G.DORKOFIKIS & SIA OE » is confidential and «G.DORKOFIKIS & SIA OE » has taken all necessary measures to ensure that it is used only to the extent that this is deemed necessary in the context of the services provided. Some of the measures that have been taken are the following: Only authorized employees have access to your transaction information and only whenever this is necessary, e.g. for the processing of your requests.
G.DORKOFIKIS & SIA OE does not disclose the details of customers and their transactions, unless it has written authorization from you or this is imposed by a court decision or decision of another public authority.
In any case, the online store of G.DORKOFIKIS & SIA OE in no way discloses or makes public your personal data and the information you entrust to us. The personal data that you make available to us by registering as a member are used exclusively for the execution of your transactions.All information is encrypted and stored with absolute security.
Personal Data Protection
When you visit the pages of www.dorkofikis.gr and in order to order products, but also to ensure the possibility of communicating with you so that we can inform you about our new products, you may be asked to provide information that concerns you (name, profession, email address, date of birth, etc.). Any personal data you declare anywhere on the pages and services of the website www.dorkofikis.gr, are intended exclusively and solely for ensuring the operation of the respective service and may not be used by any third party without complying with the provisions of Law. 2472/97 on the protection of personal data, as it applies each time.
Shipping methods
- Pickup from the store, no additional charge
- Shipping via courier with a charge of €5 with a purchase of up to €69.
With a purchase of €70, shipping is free
Same-day shipments for all product orders placed until 14:00, with the designation "IMMEDIATELY AVAILABLE".
Product Returns / Right of Withdrawal
Return Terms
You can request a refund, return or exchange the products you purchased from our online store within 14 days from the date of receipt of your order. The products that are returned must be in excellent condition, sealed and without any damage. In any case of returning products, the customer is obliged to deliver intact and in excellent condition all the documents that accompanied the product (e.g. DAT, Retail Invoice).The customer has the right to request an exchange or refund only for items that are immediately available.
Returns of products ordered abroad (8-40 days availability) or special cutting (such as carpets and shading items) and printing are not accepted.
Return procedure
In our stores:
After contacting us by phone, you can come to one of our stores and after checking the product you wish to return, your money will be exchanged or refunded.
If you receive via a courier company:
In this case, you should pack the product so that its transport is safe, e.g. in a larger box so that it is protected during shipping, and then return the product via the courier company of your choice. Please note that the return costs are borne by you, the customer.
If the product is deemed suitable for return, then the product will be credited as soon as possible. The company will execute the above refund using the same payment method that the customer used for the initial transaction, unless the customer has expressly agreed to something different. In any case, the customer will not be charged any costs for such a refund.
It is recalled that the seller is liable for actual defects and lack of agreed properties in accordance with articles 534 et seq. of the Civil Code.
The use of this website by each user is at his or her own exclusive risk. The content of this website does not constitute and may not in any case be interpreted as providing advice, direct or indirect encouragement to users to take any action. The evaluation of the content of this website is at the discretion of each user, who also assumes responsibility for the use of any part of it.
In case of non-acceptance of any term of use, the use of dorkofikis.gr is expressly prohibited.